Client Testimonials

Some of our most important client partners and residents discuss the numerous benefits and competitve advantages of having a Valet Living community.

I have been so lucky to work with Marvin, Kylie and the Valet Living team at several Greystar properties in the Bay Area. We consistently have amazing customer service and it really is our solution to running our communities smoothly. On prospect tours we always have a Valet Living container in our model apartment homes so we can share the excitement that we use Valet Living! Residents are thrilled they can simply leave their trash outside their door and will never need to go carry their heavy trash across the community. As the community manager, I love having their eyes on our communities after hours and we never have any dangerous clogged trash chutes. I look forward to many more years of service from Valet Living and spreading the word about my successful experiences at every community I manage. 
Thank you.

Heather Parkhill
Community Manager EVIVA Mission Bay

To whom it may concern, I just wanted to give a shout out to Kaitlyn and Brandi who service Trax at DuPont Station Apartments in DuPont. On Mondays mornings my maintenance supervisor used to be crabby due to all of the trash that was piled up in front of the compactor from the weekend. Since they have taken over Trax, we have not had that issue, and my maintenance supervisor has a smile on his face. And when he is happy, EVERYONE is happy! Thank you ladies for keeping Trax a beautiful place, and making my Monday morning a lot more bearable!

Melanie Timothy
Community Manager Trax at DuPont Station

Resident left a box of Girl Scout Cookies and the following note for SV: To our wonderful trash man (or woman)! Thank you for all you do. My husband and I are so grateful! I am a first grade teacher and bought these cookies from one of my students. She told me "get one box for you and give one to a friend". I took her advice. Blessings!

Anonymous

Hi Christy, Happy things! I just wanted to take a moment to share a recent meeting experience. I met with Matthew the property manager for the Park at Crystal Falls to discuss increasing porter services. He has been extremely impressed with our service and specifically Richard our valet. They wanted to check on Richards availability before they decided which extra days to add! Richard makes a difference on their community and they all look forward to the days he is with them. This really speaks to the dedication of this valet. This is truly delighting the customer!

Roseann

Good afternoon! I just wanted to let you know that Laquinta Dottin, the valet that has been servicing our property is doing an amazing job! She is professional, efficient and thorough. We love her and never want her to leave! Thank you!

Sarah Koch
Property Manager Signal Pointe

Louis, Meredith Sanger wanted to say that your service is incredible. She lives in 4421. She said the gentleman that picks up her trash treats his job with excellence. It is nice to hear this on my level. I would like to pass it along. Please tell him THANK YOU!!!! Best Regards,

Brenda Hallford
CAM | Community Manager NoHo Flats

To whom this may concern! I hope this finds you well. I just wanted to let you know that our residents think Kevin is doing a great job. One resident described him as a "Ninja" because of the way he swiftly and quietly disposes of waste. They also appreciate that he comes at a consistent time. Thanks for your help in keeping our community clean! 

Courtney Suggs
Manager

Hello Ms. Bryant, I am the community manager here at the Elms at Stoney Run. Tiffany recently took over managing our Valet Living services recently and I would like to give her a KUDOS for doing such a WONDERFUL job! She keeps my residents happy and me especially with no complaints. We are thankful to have Tiffany on Board!

Tess Colville
Property Manager | The Elms at Stoney Run Village

Valet Living, I wanted to thank you for helping us with the new trash removal system here at the Windsor at Fair Lakes. Since we have enrolled Valet Living at the community, we have received such a great feedback from our residents. They have informed us of the great customer service your staff has provided and how the system is well structured. We appreciate your services and are thankful for the this great partnership between the Windsor and Valet Living. Best regards

Bryant Bolden
Assistant Community Manager Windsor at Fair Lakes

Good Afternoon, I just wanted to let you know that we are very happy with David Gold! He always sends reports, the trash is always picked up, and his valets follow directions. He has made the VL experience pleasant for us. Thank you!

Shahlla Siddiqui
Business Manager The Edge At Fairfax Corner